Lift and Shift: The Globalization of Services Outsourcing
This seminar is part of SPRIE's Fall 2003 series on "High-Tech Regions and the Globalization of Value Chains."
Over the past two decades, the physical products that we consume have increasingly been manufactured offshore. More recently, some business and consumer services have started moving overseas. India is an important destination for such work, as it has low labor costs, good remote process management skills, and adequate infrastructure. The talk will report on a recent visit to India in which about fifty business process outsourcing firms were interviewed. The work is part of a research project funded by the Sloan Foundation on understanding the impact of the globalization of business processes on the U.S. economy.
Martin Kenney is a professor in the Department of Human and Community Development at the University of California, Davis and a senior project director at the Berkeley Roundtable on the International Economy at the University of California, Berkeley. His research includes the role and history of the venture capital industry and the development of Silicon Valley. Kenney's recent books include Understanding Silicon Valley: Anatomy of an Entrepreneurial Region (2000) and Locating Global Advantage (forthcoming). He has consulted for various governments, companies, the United Nations, and the World Bank. He has been a visiting professor at Cambridge University, Copenhagen Business School, Hitotsubashi University, Kobe University, Osaka City University, and the University of Tokyo. He holds a B.A. and M.A. from San Diego State University and a Ph.D. from Cornell University.
Philippines Conference Room
Rafiq Dossani
No longer in residence.
Rafiq Dossani was a senior research scholar at Stanford University's Shorenstein Asia-Pacific Research Center (Shorenstein APARC) and erstwhile director of the Stanford Center for South Asia. His research interests include South Asian security, government, higher education, technology, and business.
Dossani’s most recent book is Knowledge Perspectives of New Product Development, co-edited with D. Assimakopoulos and E. Carayannis, published in 2011 by Springer. His earlier books include Does South Asia Exist?, published in 2010 by Shorenstein APARC; India Arriving, published in 2007 by AMACOM Books/American Management Association (reprinted in India in 2008 by McGraw-Hill, and in China in 2009 by Oriental Publishing House); Prospects for Peace in South Asia, co-edited with Henry Rowen, published in 2005 by Stanford University Press; and Telecommunications Reform in India, published in 2002 by Greenwood Press. One book is under preparation: Higher Education in the BRIC Countries, co-authored with Martin Carnoy and others, to be published in 2012.
Dossani currently chairs FOCUS USA, a non-profit organization that supports emergency relief in the developing world. Between 2004 and 2010, he was a trustee of Hidden Villa, a non-profit educational organization in the Bay Area. He also serves on the board of the Industry Studies Association, and is chair of the Industry Studies Association Annual Conference for 2010–12.
Earlier, Dossani worked for the Robert Fleming Investment Banking group, first as CEO of its India operations and later as head of its San Francisco operations. He also previously served as the chairman and CEO of a stockbroking firm on the OTCEI stock exchange in India, as the deputy editor of Business India Weekly, and as a professor of finance at Pennsylvania State University.
Dossani holds a BA in economics from St. Stephen's College, New Delhi, India; an MBA from the Indian Institute of Management, Calcutta, India; and a PhD in finance from Northwestern University.
