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In recent years, "anti-American" sentiments and protests - what some observers regard as the "wildcard" in the US-Korea alliance-- have created tensions in the management of the bilateral relationship. Analysts have pointed to nationalism, the South's newfound "love" for the North, and generational change among South Koreans as key explanations for the anti-Americanism. Katharine Moon offers a different kind of analysis, focusing on the rapid changes in democratization and decentralization of government that have fostered a new identity and activist role for local governments and citizens. Local autonomy, especially in the areas housing the U.S. military bases, has come to challenge the monopoly of the central government in managing the alliance relationship and a powerful force shaping the politics of anti-Americanism.

Katharine H.S. Moon, associate professor and chairperson, Department of Political Science, Wellesley College, and a non-resident scholar at the Sigur Center for Asian Studies, George Washington University.

She is the author of Sex Among Allies: Military Prostitution in U.S.-Korea Relations (Columbia University, 1997; Korean edition by Sam-in Publishing Co., 2002) and other work on women and international relations, migrant workers, and social movements in East Asia. Currently, she is writing a book on "anti-Americanism" in Korea-U.S. relations from the perspective of Korea's democratization and the politics of social movements. Moon received a Fulbright Senior Research Fellowship in 2002 to conduct research in Korea and was a visiting scholar at the Woodrow Wilson Center and the George Washington University in 2002-03.

Katharine Moon has served in the Office of the Senior Coordinator for Women's Issues in the U.S. Department of State and as a trustee of Smith College. She serves on the editorial board of several journals of international relations and consults for NGOs in the U.S. and Korea. She also serves on policy task forces designed to examine current U.S. - Korea relations.

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The United States now realizes that India is an important cog in Asia's vast and vital machine. Senior Research Scholar Rafiq Dossani comments on President Bush's visit to Asia and its implications for powerbrokering in the region.

When India spectacularly burst into the headlines via its nuclear explosions in May 1998, then US president Bill Clinton had openly vented his fury before aides in the White House. "We are going to come down on those guys like a ton of bricks," he had remarked. Clinton's "volcanic fit" found its echo in the White House statement that expressed "distress" and "displeasure", culminating in Washington imposing a slew of sanctions against India.

These images from the past, culled out from Engaging India, then deputy secretary of state Strobe Talbott's book, appear incredible now. Especially as India readies itself to accord a warm reception to US President George W. Bush next week. The entente, the product of laboriously conducted diplomacy as much as geopolitical shifts that yoked the two together as 'natural allies', is now taking deep root. Sure, there will be protest rallies, strident voices will rail against Bush's hegemonic designs, Prime Minister Manmohan Singh will be cautioned against any tight clinch with Bush. Yet even these voices arise from the awareness that there's a growing relationship between the US and India, realized through knots of strategic partnership and cooperation in every conceivable field - from economy and nuclear technology to education, space and agriculture.

Bush's visit next week prompted Karl Inderfurth, who was assistant secretary of state for South Asia in the Clinton administration, to say, "All of this represents a refreshing degree of continuity in US foreign policy, based on a recognition by the last two American presidents that India is a country that will be a key player in the 21st century." Similarly, Robert Hathaway, of the Woodrow Wilson Center for International Scholars, is impressed that "two successive Indian governments representing different political views and parties... both came to the same conclusion that it is in India's interest to forge a better relationship with the US."

From imposing sanctions against India to laying out a blueprint for nuclear cooperation, both New Delhi and Washington have come a long way in an inordinately short time. Ironically, it was Clinton who provided the impetus for this transformation. Talbott says the former president, after coming to terms with the Pokhran II realities, found it "downright distasteful and counterproductive" to impose sanctions against a country he was trying to improve relations with. Consequently, Talbott, Inderfurth and senior director in the National Security Council Bruce Riedal were entrusted with the task of pulling out Indo-US relations from the abyss in which it had been languishing from the beginnings of the Cold War era.What followed was a dialog between foreign minister Jaswant Singh and Talbott, both seeking to convey to each other the security and strategic interests of their respective countries.

The dialog started yielding dividends immediately, even during the Kargil conflict. Clinton's confrontation of then Pakistani prime minister Nawaz Sharif at their July 4, 1999, meeting in Washington took trust patterns between the US and India to a new level. "Throughout this period, we kept the Indian government informed of what we were doing to try to ease the crisis," recalls Inderfurth, who played a key role in the dialog with Sharif. "All of this turned into an important confidence-builder in our new relationship with India."

"The July 4 meeting was the turning point," agrees Michael Krepon of the Henry L. Stimson Center in Washington. "It demonstrated that US engagement in the India-Pakistan imbroglio would not be detrimental to New Delhi's interests, and it shifted the Clinton administration's focus from proliferation to engagement." The trust was manifest in Clinton's spectacularly successful visit to India in March 2000. An enabling factor in the budding Indo-US romance, says former ambassador Richard Celeste, was the now-forgotten Y2K factor. "The crisis introduced India's enormously talented manpower to our business leaders. Today, the 24/7 bond between companies in the US and service providers in India is the stuff of books and myth-making."

The budding romance acquired a new meaning with the advent of Bush in the White House. His most perspicacious decision was to appoint confidant Robert D. Blackwill as ambassador to India. Blackwill appealed to the popular imagination; his unequivocal pronouncements against Pakistan for fomenting terrorism in India further bolstered the trust between New Delhi and Washington. More importantly, he sought to impart a new heft to the relationship by putting his formidable weight behind the "Next Steps in Strategic Partnership", which envisaged cooperation between the two countries in civil nuclear energy, hi-tech trade, space and dual technology. "If Clinton was the pioneer of the new relationship, Bush is its architect," says Teresita Schaffer of the Center for Strategic and International Studies in Washington.

The impulse for the new relationship is linked to the question: why has India started to matter to the US? Inderfurth cites three reasons: India will become the world's most populous nation, it may well have the world's fastest growing economy by 2020, and it is the world's largest democracy. Krepon adds one more to the list: intellectual capital. "The world expects India to do more heavy lifting," he says.

Ultimately, a relationship in international affairs hinges on convergence of interests. Ashley Tellis of the Carnegie Endowment for International Peace, who's now advising under secretary of state R. Nicholas Burns, listed a string of "common interests" at a congressional hearing last year. These included:

preventing Asia from being dominated by any single power that has the capacity to crowd out others and which may use aggressive assertion of national self-interest to threaten American presence, American alliances, and American ties with the states of the region; eliminating the threat posed by state sponsors of terrorism; protecting the global commons, especially the sea lanes of communications, through which flow not only goods and services critical to the global economy but also undesirable commerce such as drug trafficking, people smuggling and weapons of mass destruction technologies.

So, isn't China the "single power" that Tellis thinks could threaten American interests in Asia? He denied this assumption to Congress, but many feel China is indeed the factor behind Washington's attempts to assist India in becoming a major world power.As author Sunil Khilnani, of the Johns Hopkins School of Advanced International Studies, says, "Many current inhabitants of the Pentagon see an India allied to the US as a potential bulwark to a China whose ambitions are still difficult to read." Washington's long-term view is that since China will not support the US war on terror, it's a threat against which the US needs a counterweight. "Japan has proven it does not have the emotional and intellectual muscle to face China. Hence, India should play that role," explains Rafiq Dossani of Stanford University.

The Bush regime's keenness on India also springs from the disaster his other foreign policy initiatives have been. "Bush would like to leave at least one foreign policy achievement as his legacy. He'd like to claim that he 'delivered' India to the US, just as Nixon could earlier claim the same about China," says Khilnani.

These reasons apart, the relationship has gathered great momentum from business-to-business links over the last decade. Says Anatol Lieven of the New America Foundation in Washington, "India's abandoning of its social democratic economic model, derived from the Nehru period, in favor of globalization and free market economics has made it much more attractive to investment and ideologically sympathetic to the US." Indeed, the more the two countries deepen their economic interdependence, the more each will have a stake in the other. And this economic interdependence can deepen, says Stephen P. Cohen of the Brookings Institution, through the removal of obstacles to US investments. "Infrastructure, (inadequate) liberalization, and education are three real obstacles. These (improvement in the three areas) will make it easy to implement the strategic relationship."

That India matters to the US is no longer a promise of the future. At a recent conference, former state department official Walter Andersen pointed out two US decisions that underscored India's enhanced importance. First, the four-country tsunami relief efforts involving the navies of the US, Japan, Australia and India. Two, the Bush administration's efforts to exempt a nuclear-capable India from exports restrictions on nuclear and dual use technology.

The blossoming ties have enabled significant partnerships in the international arena too. India has supported the war on terror in Afghanistan; its navy protected high-value US cargoes through the Straits of Malacca; more recently, India voted with the US at the International Atomic Energy Agency to declare Iran in "non-compliance" with the nuclear Non-Proliferation Treaty.

All this doesn't mean the US and India will automatically collaborate on every problem dogging them. "Nobody expects a perfect alignment ever, but increasing alignment is something we hope will come naturally," says Schaffer. Partly this alignment can be brought about through changes in the conduct of foreign policy. For instance, the US, Hathaway admits, needs to recognize that India expects to be treated on a basis of equality. Similarly, Khilnani contends, a section of Indian political elites need to shed its instinctive anti-Americanism. "This does not mean renouncing a critical position, or an independent assessment of our own interests. It means engaging more deeply and confidently, and picking battles more selectively and prudently," he says.

Obviously, like any two countries, there will be disagreements. "Indeed, there have been over the past few years on a number of issues, including the war in Iraq," says Inderfurth. But, he adds optimistically, "the fact that this has not disrupted the upward trajectory of our relationship is a good sign and a promising one for future relations."

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Pantech Fellow and San Jose Mercury News foreign affairs correspondent Daniel Sneider considers three pitfalls to avoid in Indo-U.S. relations.

The United States and India have gone a long way from Cold War days of wariness and suspicion to genuine friendship and incipient global partnership. The visit of President Clinton to India in 2000 marked a breakthrough in Indo-U.S. ties, which had been set back by India's decision to conduct nuclear weapons tests in 1998.

President Bush, to his credit, broadened the road opened by Clinton and paved it with a more solid foundation. Cooperation in a range of areas, from military ties to joint scientific work, is well established. A presidential visit puts a personal seal on that budding partnership -- even if it is a couple of years late.

When it comes to Indo-U.S. relations, however, there are three pitfalls to avoid: the India card; democracy matters; and it's the economy, stupid!

The India card

Washington has a surplus of geo-strategists. As Kissinger famously played the "China card'' against the Soviet Union, the strategists imagine cleverly using an India card against a rising China.

There is one small rub in that grand design -- India isn't interested in being an instrument of an American containment strategy against China. As Robert Blackwill, former Bush administration ambassador to India, put it recently: "There's no way better to empty a drawing room in New Delhi of Indian strategists than to start talking about this idea.''

Indians eagerly compete with China for economic leadership in Asia. They have a legacy of tensions, from border wars to nuclear rivalry. But Indian policy is to engage China and create the best relationship possible.

The president is avoiding India card talk. But it is no secret that some inside the administration harbor these illusions. Let's hope they keep their mouths shut for at least this week.

Democracy matters

Beyond cliches about the world's two largest democracies, both governments have a habit of forgetting that democracy really matters. Witness the up-to-the-last-minute effort to salvage a deal from July to open India's civilian nuclear program to international inspection in exchange for access to nuclear energy technology and fuel.

The Bush administration did little to sell that deal in Congress, either ahead or afterward. Opposition has mounted on both sides of the aisles from those who fear it would undermine nuclear proliferation controls, particularly when Iran is claiming its own right to pursue peaceful nuclear technology.

The United States has now toughened its requirements. But the coalition government of Prime Minister Manmohan Singh faces rising resistance in parliament, encouraged by the prestigious nuclear establishment, to any deal that would significantly restrict India's ability to develop and build nuclear weapons.

I favored the July deal and support any reasonable new agreement that would separate a significant part of India's civilian nuclear program from its military one. Hopefully, the negotiations will succeed, but even if they do, both governments need to do a much better job selling it in their feisty democratic systems.

It's the economy, stupid

The biggest threat to this emergent partnership is to forget what brought the two countries together -- not geopolitics but shared interests. Some of those are security-driven, not least a common foe in Islamist terrorism. But the real driver has been economics.

Since India decided to open its protected economy in the early 1990s, the country has taken off, producing sustained growth rates nearing double digits. Led by the high-technology industry, foreign investment and trade with India is rising rapidly. The Indo-Americans who thrive in Silicon Valley form a powerful cultural and economic bridge between our two countries.

India's billon people include a middle class of 200 million to 300 million, equal to the population of this country, with an increasingly sophisticated appetite for Western consumer goods. In contrast to China, India has a young population, half of them under 25 years old.

For the United States, there are added opportunities -- and competitive challenges. As is evident from the Saturday morning phone calls from telemarketers in Chennai trying to sell me a new mortgage, India has a great resource in its English-speaking educated elite. That has meant job loss in the United States but also openings to create new businesses and new jobs.

Both governments need to focus on what is needed to accelerate the kind of virtual integration between India and the United States we see in Silicon Valley. If we do that right, the geopolitics will follow naturally. If we mess that up, all the strategic castles in the sky will come crashing to Earth very soon.

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The Government of India has appointed Senior Research Scholar Rafiq Dossani to a new Committee on Technical Innovation and Venture Capital (VC). In this capacity, he will recommend policy and regulatory changes to improve the development and financing of technical innovation. The committee reports to the Planning Commission, which is the apex body for policy changes.

Dossani also serves on the U.S.-India Venture Capital Working Group, within the U.S. Department of Commerce, whose objective is to suggest policies that will enhance the flow of U.S. venture capital money to India. Dossani has put the two committees in touch, so that the work of one can help that of the other.

Both committees offer Dossani -- who conducts extensive policy-relevant research on South Asia at Shorenstein APARC -- an opportunity to influence policy in a field that is important to both India and the United States. VC investments in India exceeded $2 billion last year -- 70 percent of which was funded by U.S. institutions -- making India the largest destination for American VC outside the United States.

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The Southeast Asia Forum (SEAF) at Shorenstein APARC is the only university-based program in the United States dedicated to researching contemporary, policy-relevant Southeast Asian affairs. Its location at Stanford University, on the Pacific Rim, affords easier interaction with scholars and institutions in Asia, while its distance from Washington DC encourages broad, nonpartisan consideration of key issues.

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The nuclear issue on the Korean Peninsula is one of the greatest challenges facing the global non-proliferation system. Yet the very root of that issue reaches far beyond the non-proliferation system. The Six-Party Talks, involving North Korea, South Korea, the United States, Russia, Japan, and China, bring hope for a peaceful solution between these nations. However, the continued strategic mistrust between the United States and North Korea casts an uncertain light on the struggling negotiations. Yang Xiyu will speak about the challenges of the nuclear issue on the Korean Peninsula, the profound mutual mistrust between the US and North Korea, and China's role in the Six-Party Talks. He will also discuss a possible solution.

Before coming to Shorenstein APARC as a visiting scholar, Yang Xiyu was Director of the Office for the Korean Peninsula Issues in Chinese Foreign Ministry. The office was set up in January 2004, when Dr. Yang was its first director to deal with the nuclear issue on the Korean Peninsula, as well as, affairs relating to the Six-Party Talks. He began his involvement in issues related to the Korean Peninsula in 1994, when he worked in the Chinese Embassy in the United States. During the following years, he took part in the launch of the Four-Party Talks, and was the representative for the Chinese side in the working level meeting of the talks, as well as, a member of the Chinese Delegation in the Four-Party Talks that were held in New York and Geneva.

He was awarded the National Award for Outstanding Contribution to Social Science Studies by the State Council of China, and the Honorable Allowance for National Distinguished Experts.

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Diplomatic maneuvering in response to the North Korean nuclear crisis has presented the United States, South Korea, and China each with strategic dilemmas that go beyond the issue of how to address the prospect of a nuclear North Korea. In response to the immediate question of how to denuclearize the Korean peninsula, a complicated triangular relationship between China, South Korea, and the United States has emerged that reflects longer-term strategic anxieties about the future of a revamped security order in Northeast Asia following the resolution of the North Korean nuclear crisis.

Increasingly, these three countries perceive that how the crisis is resolved, and the policies that each member of the triangle is likely to pursue as steps toward resolving the crisis, may influence their relative positions and regional influence after the immediate issue of North Korea's denuclearization--or North Korea's future--has been resolved. Strategic anxieties about the future of Northeast Asia may be emerging as an obstacle that is as serious as apparent North Korean intransigence in explaining the lack of progress in diplomatic efforts thus far. Based on interviews with foreign policy analysts representing each actor in the triangle, the presentation will attempt to explain how each country in the triangle perceives its respective foreign policy choices and how those choices might influence the interests of its neighbors in Northeast Asia.

Scott Snyder is a Pantech Fellow at Stanford University's Shorenstein Asia-Pacific Research Center during 2005-2006 and is concurrently a senior associate in the International Relations program of The Asia Foundation and Pacific Forum CSIS. He spent four years in Seoul as Korea Representative of The Asia Foundation during 2000-2004. Previously, he has served as a program officer in the Research and Studies Program of the U.S. Institute of Peace, and as acting director of The Asia Society's Contemporary Affairs Program. Past publications include Paved With Good Intentions: The NGO Experience in North Korea (2003), (co-editor with L. Gordon Flake) and Negotiating on the Edge: North Korean Negotiating Behavior (1999). Mr. Snyder received his B.A. from Rice University

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Scott Snyder is a senior associate in the International Relations program of The Asia Foundation and Pacific Forum CSIS, and is based in Washington, DC. He spent four years in Seoul as Korea Representative of The Asia Foundation between 2000 and 2004. Previously, he served as a program officer in the Research and Studies Program of the U.S. Institute of Peace, and as acting director of the Asia Society's Contemporary Affairs Program. He has recently edited, with L. Gordon Flake, a study titled Paved With Good Intentions: The NGO Experience in North Korea (2003), and is author of Negotiating on the Edge: North Korean Negotiating Behavior (1999).

Snyder received his BA from Rice University and an MA from the Regional Studies East Asia Program at Harvard University. He was the recipient of an Abe Fellowship, administered by the Social Sciences Research Council, in 1998-99, and was a Thomas G. Watson Fellow at Yonsei University in South Korea in 1987-88.

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SELECT Magazine's contributing editor talks to Rafiq Dossani about outsourcing, one of the hottest and most controversial topics in the global IT industry.

SELECT: What is the current size of the outsourcing market? What percent of U.S. software development, call centers, etc., have already moved to developing nations? Is the amount of outsourcing still increasing?

Dossani: To provide some perspective, although the off-shoring of services has been going on for mans Nears, technology led by the widespread use of the Internet has changed things. The resulting new twist in the provision of services is that the required interaction between the seller and the consumer has been substantially limited. The advances in information technology made possible the parsing of the provision of certain services into components requiring different levels of skill and interactivity As a result, certain portions of the serviced activity that might or might not be skill-intensive, but required low levels of face-to-face interaction could be relocated offshore. The sequence of events that enabled this process is the following:

    First, the digital age allowed (or, at least, revolutionized) the conversion of service flows into stocks of information, making it possible to store a service. For example, a legal opinion that earlier had to be delivered to the client in person could now be prepared as a computer document and transmitted to the client via e-mail or, better yet, encoded into software. Easy storage and transmission allowed for the physical separation of the client and vendor as well as their separation in time. It also induced the separation of services into components that were standardized and could be prepared in advance (such as a template for a legal opinion) and other components that were customized for the client (such as the opinion itself) or remained non-storable. Taking advantage of the possibility of subdividing tasks and the economies that come with the division of labor, this reduced costs by offering the possibility of preparing the standardized components with lower-cost

    labor and, possibly at another location.

    The second fundamental impact of digitization was the conversion of non-information service flows into information service flows. For example, the sampling of tangible goods by a buyer through visiting a showroom is increasingly being replaced by virtual samples delivered over the Internet. Once converted to an information flow, the service may also he converted into a stock of information and subjected to the above mentioned forces of cost reduction through standardization of components and remote production.

    Third, the low-cost transmission of the digitized material accelerated the off-shoring of services. Services such as writing software programs which were off-shored to India in the early 1970s were enabled by digitized storage and, in the 1980s, by the standardization of programming languages. Still later, as digital transmission costs fell in

    the 1990s (just as digital storage costs had fallen earlier), even nonstorable

    services, such as customer care, could he handled offshore.

The offshore services outsourcing market (excluding software development) is still small and will probably be approximately $10 billion for 2005. It employs about 500,000 people, two thirds of whom are located in India. The rest are widely distributed, with developing Asia and Ireland accounting for most of the remaining employment. About 60% of the employment is in call centers. The U.S. and U.K. call-center industry together employ about five million people, so the percentage of offshore jobs is still small. It is even smaller for other services.

Offshore software development employs approximately another 500,000 people. This compares with U.S. employment of about two million. This is a larger percentage of the total software development labor market. although most of the outsourced work is programming, while work such as systems integration and design continue to be done in the U.S.

The growth rate is still high and there are concerns about whether or not this rapid growth rate will hurt the quality of work done. However. this rate will still likely he in excess of 30% in 2005 and 2006. The reason for this is the massive wage differential.

Clearly there have been massive failures as well as outstanding successes in outsourcing. What are the critical success factors for making outsourcing work?

The infrastructure (telecom. finance, power) has all been standardized, although the solutions might not he the same as in developed countries. The critical success factors are two: the quality of labor and supervision; and managing growth. Unbelievable there is a growing shortage of labor. The result is that the quality of work is declining. Project supervisory skills are also in short supply. Managing growth, especially keeping attrition

under control, training, developing new vertical skills, moving into back-office work, and offering the client turnkey packages are some of the critical managerial factors for success.

Short of being willing to work for $15,000/year, what can western IT professionals do to provide sufficient value to prevent their functions from being outsourced?

The U.S. educational system still turns out a good product. It is sufficiently ahead of the comparable Indian product so that a recent computer science/computer engineering graduate from the average U.S. university can earn a premium of at least 100% over his Indian counterpart from a good university such as the IlTs, with substantially higher premiums for graduates from schools such as MIT and Stanford. The problem occurs more with mid-career professionals. Those with older skills are unable to compete with freshly trained graduates from India. Therefore, they need to update those skills regularly and take advantage of opportunities to globalize and convert them into managerial skills. This may have to he mandated at some point, as has happened in the financial sector, where stockbrokers need to regularly sit for exams to renew their licenses.

That said, most of the offshore jobs are relatively low-skilled. For example, the single largest category of offshore services is outbound calling for the financial services industry for selling mortgages or collecting overdue receivables. The work is routine, based on scripts that pop-up on the computer screen in response to prompts.

Do these findings suggest that developed countries are likely to be only marginally threatened by the globalization of services? Even if high-end work is stays within developed countries, as has happened in the software industry, the problem is that not everyone in developed countries can readily shift to high-end work. Since the 1960s, the shift in the economies of developed nations towards service-based economies certainly increased the number of highly-skilled service workers, but there was an even greater swelling in the number of other less-skilled service workers. This is partly a consequence of the nature of many services as linked, inseparable sets of activities with different

skill levels, combined with a pyramid of labor requirements, i.e., there is more demand for lower-level work than for high-end work. In manufacturing. the unemployment created by the reduction in demand for blue collar labor in developed countries was offset by the absorption of much of the surplus labor into service industries, often with minimal training. But the shift of low-end service workers to high-end workers will require a longer period of re-education and may have significant interim consequences on unemployment rates.

The threat to developed countries is increased by the fact that, apart from software, the largest growth in off-shoring is happening in business services. These are also the sectors with the largest growth in U.S. employment.

Further, there is evidence that even higher skilled functions can be moved offshore or might evolve on their own. For example, interviews with people at a firm earlier this year revealed that they had initially been contracted by an American firm to call its clients with overdue credit card payments. The offshore company eventually purchased the receivables from its client and assumed the collection risk itself. Another firm, Wipro Spectramind, managed the radiology services of Massachusetts General Hospital for its second and third shifts. Thus, American radiologists, who earn an average of $315,000 a year were replaced by Indian radiologists, who earn $20,000 a year on average.

I understand that there is a whole subculture in Pakistan and India of people who go to work in the late afternoon or evening and then work a full day on U.S. time. What effect has outsourcing had on the cultures of the countries that are recipients of much of the outsourced work? Have labor rates dramatically increased? Is it difficult for local companies in India and Pakistan to get quality IT talent?

Indeed such a subculture now exists. It is viewed as very stressful work and not suitable for a long-term career. Companies that do such work try to ameliorate the stress by hiring psychiatric counselors to provide free counseling to stressed-out employees. They also provide free meals and transportation, sports facilities, etc.

However, labor rates have increased only, a little. This is more than offset by

the rise in productivity of this labor over time.

Outsourcing is clearly a temporary solution. As labor rates equalize, the benefit of outsourcing decreases. In Pakistan and China, there are still huge differences in labor costs, but in Turkey, rates are closer to what they are in the 11.5. and other Western states. Realistically, how long can we gain a significant benefit form outsourcing?

India and China, and to some extent, Pakistan, have large labor pools. That is why, in manufacturing, Chinese wage rates have not changed despite massive employment growth over the past three decades. I think that wage rates in India will actually fall because of increasing supply, which is being drawn into outsourcing. This would mean several more decades of benefit from outsourcing.

One way in which developed countries may retain value is if their firms control the work done, either through providing the risk capital or through subsidiaries. While it is difficult to predict which organizational types will dominate, a number of firm-specific factors that influence the liability of off-shoring and organization structure are summarized here:

    The knowledge component of the activity. A higher knowledge component makes the firm more concerned about whether the quality of the service will change due to a location change or the transfer process.

    The interactive components of the process.

    The ability to modularize the process

    Savings from concentrating an activity in one location, leading to

    benefits of scale and scope.

    Reengineering as part of the transfer process. To transfer a business process, it is necessary to study it intensively and script the transfer. In the process of study, often there will he aspects of the current methodology for discharging the process that do not add value. Very often these aspects are legacies of earlier methodologies that were not eliminated as the production process evolved. During the act of transfer these are easier to abandon than at an existing facility' where they have become a "natural' part of the daily routine. Our interviews identified other unexpected benefits that go beyond the efficiency effects. Simply examining the business processes may reveal previously undetected inefficiencies. During the transfer process, these inefficiencies can be addressed without disrupting work patterns. Workers in the new location then use the reengineered process which is usually more efficient.

    The time-sensitive nature of the work.

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Writing from Seoul, Pantech Fellow and San Jose Mercury News foreign affairs correspondent Daniel C. Sneider considers China's deepening economic ties to North Korea, and their potential impact on South Korea and the United States.

SEOUL, Korea - The visit last month of North Korea's diminutive dictator Kim Jong Il to China is still making waves here in the South Korean capital.

The Chinese rolled Kim through showcases of their market reforms. The North Korean leader, who once denounced the Chinese for retreating from socialism, responded with dutiful words of praise for the Chinese model.

South Koreans applaud any evidence that Kim may be headed down a Chinese-style path. Like the Chinese, most South Koreans believe this may be the only way to ultimately persuade the North to abandon its nuclear weapons program.

But in conversations here with senior South Korean officials and others closely involved with North Korea, I detected unease, even alarm, at the growth of China's influence and presence in the North. Some talked darkly about a Chinese "takeover'' of the North.

South Korean mixed feelings about China are not new. But the Kim visit comes on top of a rapid broadening of Chinese economic ties to North Korea, described in detail in a new report issued by the International Crisis Group. Chinese trade and investment in North Korea has reached $2 billion annually. Bridges and highways in and out of North Korea are being built, making it easier to ship iron ore and other raw materials out.

Hundreds of Chinese firms are investing into North Korea, in some cases grabbing deals away from South Korean companies.

Is China willing to use this expanded influence to compel Pyongyang to give up nuclear weapons? Some in the Bush administration still cling to that hope. But the report argues strongly against that happening.

China may again drag Pyongyang back to the stalled six-party talks that it hosts. And it will move quickly to curb any North Korea provocation, such as a nuclear test, that could lead to war.

But China has an overriding interest in stability as well, opposing any attempt to destabilize the Kim government. The Chinese will cooperate to curb Pyongyang's laundering of counterfeit money through their banks, the report says, but will not shut down the North's banking operations in China.

South Koreans don't differ with China on the need to engage the North. Their own economic ties with the North are deepening. And Seoul too is consumed with the danger of triggering a war by trying to cut off the North's economic lifeline.

But South Koreans now also worry that China's deepening stake in the North will only perpetuate the division of the Korean Peninsula.

A South Korean businessman who is deeply engaged in dealings with the North argued to me privately that the North Koreans are unhappy with their dependence on Beijing and eager for an alliance with the United States. By refusing to deal directly with Kim Il Jong, he argued, "the Bush administration is pushing North Korea into the camp of China.''

We should explore such claims with a healthy dose of skepticism. The North Koreans are masters at playing the Chinese and South Koreans against each other, as they did with the Russians and Chinese during the Cold War.

More important, South Korean nervousness about China comes together with renewed interest in shoring up the strained alliance with the United States. This is partly behind a decision to negotiate a free-trade agreement (FTA) with the United States this year.

A free-trade agreement between the United States and Korea, one of the largest economies in the world, would be good for both economies. It should open more markets in Korea, removing a host of barriers such as restrictions on foreign investment. Korean officials, led by a young and ambitious American-trained trade minister, believe an FTA will spur a new round of needed internal reform and a jump in growth.

Anti-FTA protests were already taking place as I was discussing this with Korean officials. More are sure to come from those, such as farmers, most threatened by more open markets. But officials say the president and his government are committed to pushing this through.

Privately, Korean officials hope the FTA will also remind Koreans and Americans of the value of their alliance. It gives both sides something to talk about other than to dwell on their differences over North Korea. We should push hard from both sides to quickly finish an FTA deal -- and continue to talk quietly about our shared interests in maintaining a strategic balance in Northeast Asia.

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In this Q&A session from the Council on Foreign Relations (reprinted in the New York Times), Shorenstein APARC visiting professor David Kang -- together with other experts on the region -- comments on South Korea's increasing independence from the United States, and other issues related to the "North Korea problem."

What is South Korea's strategic posture in East Asia?

After the Korean War ended in 1953, South Korea and the United States established a political and security alliance that has lasted more than half a century. "For a number of decades, South Korea primarily defined itself as a U.S. ally, with the enemy to the north," says Donald Gregg, president of the Korea Society and a former U.S. ambassador to Korea. However, South Korea is now trying to create a new role for itself in Asia. Seoul is exploring a growing economic relationship with China--which passed the United States in 2003 to become South Korea's largest trading partner--and its policy of engagement and growing cooperation with North Korea is pulling it away from the United States. "All we know for sure is that South Korea's role is no longer junior partner to the U.S.," says David Kang, a visiting professor of Asian studies at Stanford University. "The days when they would just unquestioningly follow the U.S. are over."

Kang and other experts say Seoul is beginning to shift its focus towards increasing regional ties with its Asian neighbors. The U.S.-South Korea relationship, while still strong, is not as exclusive as it has been in the past. "South Korea is still an ally of the United States ... nevertheless, it has been the most active country in promoting East Asian cooperation and integration, and will probably continue to do so," says Charles Armstrong, professor of history and director of the Center for Korean Studies at Columbia University.

What are South Korea's biggest foreign policy challenges?

Dealing with North Korea while preserving its relationship with the United States, maintaining relations with Japan, and addressing potential long-term military or economic threats from China, experts say. But "the major issue for Seoul is overwhelmingly North Korea, and everything else gets filtered through that lens," Kang says. South Korea looks to its northern neighbor with the goal of eventual reunification, and therefore seeks economic cooperation and political engagement to smooth relations and slowly move down that path. The United States, on the other hand, is primarily seeking to prevent North Korea from gaining nuclear weapons, and has refused to engage with Pyongyang until that issue is resolved.

Other experts see a disconnect between how South Korea views its role in the region and how other nations see it. South Korean officials talk of playing a "balancing" or mediating role in regional disputes, including tensions between China and Japan and the nuclear standoff between the United States and North Korea. But South Korea's "actual ability to mediate and balance is limited," says Armstrong. And while South Korean President Roh Moo-Hyun has expressed hopes of building Seoul into a logistics and business hub for the region, existing tensions on the peninsula--including international fears that North Korea is amassing a nuclear arsenal--cloud any long-term economic plans. As things stand, South Korea has the world's 11th largest economy, but not a corresponding level of political clout.

How is South Korea dealing with North Korea?

Through a policy of active engagement. In 1998, Former President Kim Dae-Jung introduced the "Sunshine Policy" aimed at improving ties with North Korea while assuring Pyongyang that Seoul is not trying to absorb it. Since then, "the degree of economic interaction between south and north has substantially increased," Armstrong says. Kim and North Korean President Kim Jung-Il met at a historic summit in 2000, and increasing progress has been made on a range of issues, from economic--increased rail links and joint projects like the Gaesung industrial complex--to social and symbolic, including cross-border family visits and Korean athletes marching together under a single flag at the Olympics. Trade between the two countries reached $697 million in 2004, and South Korea is now Pyongyang's second-largest trading partner after China.

South Korea sees engagement with North Korea as yielding far more benefits than confrontation. "South Korea is reorienting itself toward reconciliation and eventual reunification of the peninsula," Gregg says. South Korean officials say reunification would reduce the burden on each side of maintaining huge armies, help improve living standards, draw international investment, create employment, and help avert the worst possibility: open war on the Korean peninsula.

What is South Korea's relationship with China?

South Korea is developing increasingly warm relations with its giant western neighbor. "There is a real fascination with China in South Korea, and the flow of investment, exports, students, tourists, and businessmen going to China from South Korea has exploded in the last several years," Armstrong says. Bilateral trade between Seoul and Beijing reached $90 billion in 2004, a 42 percent increase from 2003. The two countries also agree politically on issues ranging from opposition to Japanese Prime Minister Junichiro Koizumi's visits to the Yasukuni war shrine, to accord on how to deal with North Korea's nuclear ambitions. China is also choosing the path of engagement with North Korea, and helping Pyongyang find a "Chinese way" to develop: that is, increasing economic openness without sacrificing political control. "On the whole, [South Korea and China] see pretty much eye to eye on the major geopolitical issues," Kang says.

Beijing, like Seoul, is investing in North Korea, which has ample natural resources--including coal, iron, and gold--and a low-cost labor force. In 2003, Chinese investment in North Korea was $1.1 million; in 2004, it ballooned to $50 million; and in 2005, it was expected to reach $85-90 million. The volume of trade between China and North Korea reached $1.5 billion in 2005, making Beijing Pyongyang's largest foreign trading partner. North Korean leader Kim Jung-Il, who rarely travels, emphasized Beijing's importance to his country by visiting China in January.

South Korea is positioning itself to be closer to an ascendant China, but trying to do it without jeopardizing existing ties with the United States. South Korea's biggest worry, experts say, is being pulled into a conflict between the United States and China over Taiwan.

What's the relationship like between South Korea and Japan?

"Very bad at the moment in terms of public diplomacy and popular opinion," Columbia University's Armstrong says. South Korean wariness of Japan dates back at least to 1910, when imperial Japan invaded Korea and ruled it as a colony for thirty-five years. During the occupation, Japanese efforts to suppress Korean language and culture earned Korean enmity. During World War II, the Japanese practice of using "comfort women"--women from occupied countries, mostly Korea, who were forced to serve as prostitutes for the Japanese army--increased the anti-Japanese feeling.

South Koreans, and others across the region, are also infuriated by Koizumi's annual visit to the Yasukuni shrine. The site honors more than two million Japanese war dead, but includes the remains of more than a dozen convicted war criminals. South Korea also has disputes with Japan over territory. Both countries claim a group of islands--and the fishing and mineral rights around them--in the Sea of Japan that the Koreans call Dokdo and the Japanese call Takeshima. And many critics in South Korea and across Asia accuse Japan of whitewashing its wartime atrocities in its grade-school textbooks.

But much of the South Korean conflict with Japan may be for domestic political consumption, some experts say. "Under the surface, I would say the degree of interaction [between Seoul and Tokyo] remains high and, in the economic realm, is rather good," Armstrong says.

How is South Korea dealing with the United States?

While experts say most South Koreans still consider the U.S.-Korean alliance the backbone of their security relationship, time has passed and attitudes are shifting. A new generation of South Koreans, assertive and nationalistic, are less mindful of the Korean War--and less grateful for American intervention in the conflict that left nearly three million Koreans dead or wounded--and more resistant to what they see as a U.S. attempt to impose its values and Washington's singular focus on terrorism. The United States has opposed South Korean engagement efforts with North Korea, and has also moved to increase its ties with Japan. The Bush administration's foreign policy, including the war on terror, its punitive stance toward North Korean nuclear weapons, and particularly the invasion of Iraq, is highly unpopular in South Korea, according to opinion surveys there.

South Koreans are also increasingly demanding more control over their country's military and political affairs. In 2004, the United States returned several military bases to Korean control, and agreed to withdraw 12,500 of the 37,500 U.S. troops currently stationed in Korea by 2008. U.S. officials, including Defense Secretary Donald Rumsfeld, had been pushing for South Korea to take more of a role in the defense of the Korean peninsula, to free up U.S. forces for deployment elsewhere. But, all differences aside, Seoul is still eager to cooperate with the United States. South Korea, with some 3,000 troops in Iraq, is the third-largest member of the U.S.-led coalition there, behind the United States and Britain.

What is the recent history of the region?

Poised between China and Japan, fought over by the United States and Russia, the Korean peninsula long has played a central role in Asia's geopolitical affairs. After World War II, Japanese colonial rule gave way to U.S. and Soviet trusteeship over the southern and northern halves of Korea, respectively. The peninsula was divided at the 38th Parallel. In 1948, the southern Republic of Korea and the northern Democratic People's Republic of Korea, under Kim Il-Sung, were established.

In 1950, North Korean forces invaded South Korea, starting a conflict that brought in China on the North Korean side and a U.S.-led UN coalition on the South Korean side. While an armistice was agreed to in 1953, a formal peace treaty was never signed. In 1954, the United States agreed to help South Korea defend itself against external aggression in a mutual defense treaty. U.S. troops have been stationed in Korea since then. In addition to this important security relationship, shared interests in the last fifty years have included fighting communism and, since the 1980s, establishing a strong democracy and fostering economic development. However, in recent years strain has emerged on a range of issues, none more important than how to handle Pyongyang.

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