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The Third Annual Globalization of Services Conference will explore the following questions:

  1. The changing geography of system integrators: The incumbent system integrators (SIs) are building up their developing nation service provision capability through acquisitions and internal expansion. The thrust of their expansion is to add capacity quickly. Can they manage it effectively? At a slower pace, the Indian SIs are doing the same in developed and developing nations: adding low cost workforces in developing countries, buying relationships in developed countries. Can they manage it effectively. Will growth rates and margins converge; if not, why not? What are some of the interesting differences between firm strategies?
  2. The changing business models of system integrators: The Indian system integrators appear to be driving a new, metric-based quality model that is driving price compression. Is this strong enough to provide a permanent advantage? IBM and others are responding with a combination of superior technology, client relationships and domain expertise, drawing upon their established strengths while also expanding in India and other low-cost developing countries. Are we witnessing a convergence to a common business model? Is there a European perspective? Is it different and does it make a difference?
  3. Product firms' globalization strategies (separate sessions on established and new firms): The IT product firms have to balance several additional factors that service firms like the SIs do not face when they globalize; among them, intellectual property protection, business development, managing innovation, research team coordination and marketing. How is this working, and what business models are they experimenting with? What are the differences between an established firm versus a startup?

All participants will receive a copy of Dr. Dossani's newest book India Arriving: How this Economic Powerhouse is Redefining Global Business. Details of this can be found through the link below. Provided through the generosity of Arada Systems.

Details about the previous two events can be found at:

Globalization of Services

The Second Annual Globalization of Services Conference

Conference Sponsors:

Bechtel Conference Center

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SPRIE kicked off the fall quarter with two special events: first was a seminar on October 9 presented by Min Zhu, co-founder of WebEx, who spoke on "Beyond Beijing and High Tech: Chinese Entrepreneurship on the Edge." Min discussed the entrepreneurship scene in China and suggested that Silicon Valley venture capitalists investing there may be heading for trouble. John Boudreau covered the talk in the "Tech Notebook" section of the San Jose Mercury News.

Then, on October 10, Martin Eberhard, Tesla Motors' Co-Founder and President of Technology, spoke at the launch of the Stanford Entrepreneurship Network (SEN), a federation of organizations, including SPRIE, that focus on entrepreneurship acrosss the Stanford campus. Eberhard spoke of taking Tesla from the beginning stages of a start-up and formulated six lessons he learned from the experience. For more information about the SEN, visit the Stanford Entrepreneurship Network.

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Shorenstein APARC
Stanford University
Encina Hall E301
Stanford, CA 94305-6055

(650) 725-0938 (650) 723-6530
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Acting instructor
Seo-Hyun_Park.JPG

Seo-Hyun Park is an acting instructor in the Korean Studies Program at APARC and a PhD candidate in the Government Department at Cornell University. Her dissertation project explores enduring patterns of strategic thinking and behavior in East Asia, examining how the hierarchical regional order has conditioned conceptions of state sovereignty and domestic security politics through comparative case studies of Japanese and Korean relations with China in the traditional East Asian order and with the United States in the post-1945 regional alliance system.

Park has been a recipient of the Japan Foundation Dissertation Fellowship, the Mellon Fellowship, and the Cornell University Einaudi Center’s Carpenter Fellowship, and most recently, the Predoctoral Fellowship at the Center for International Security and Cooperation (CISAC) at Stanford University. She has also conducted research in Japan and Korea as a visiting researcher at the University of Tokyo and the Graduate School of International Studies at Yonsei University.  She received a B.A. in Communications from Yonsei Universitiy and an M.A. in Government from Cornell University.

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There is more to entrepreneurship in China than what takes place in Beijing and Shanghai, where high-tech firms make the headlines and international investments are the news of the day. Beyond the big cities, innovative Chinese entrepreneurs are working on exciting and ground-breaking projects in "traditional" industries ranging from shipbuilding to home furnishing that reveal important--though less well known--factors shaping Chinese innovation and entrepreneurship.

As a venture capitalist and founder of Cybernaut, a VC firm focusing on early-stage investment in China, Min Zhu is in touch with what is happening on the ground in the provincial peripheries far from Beijing. He has fascinating and relevant stories to tell of innovative entrepreneurship that is providing the foundation for tomorrow's successful Chinese firms.

Min Zhu (MS '85) has over twenty years' experience in high tech. He is co-founder of WebEx Communications, Inc., a leading Internet conferencing platform company that was acquired by Cisco in early 2007 for $3.2 billion; after co-founding the company in 1996 he served as President and CTO before being named "Chief WebEx"; in 2004 Zhu became a Venture Partner in New Enterprise Associates (NEA), a leading venture capital firm. In 2005 he founded Cybernaut, a Hangzhou-based VC firm focusing on early-stage investment in China. In 2007 Zhu donated $10 million to his alma mater to establish Zhejiang University Innovation Institute (ZII). He is one of the founders and board members of the Hua Yuan Science and Technology Association, serves on a number of Silicon Valley boards and is an advisor for the San Jose Municipal Government.

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Min Zhu Co-Founder Speaker WebEx Communications, Inc.
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This talk will examine the patterns and characteristics of the "politics of protest" by civil society actors in South Korea after its democratic transition in 1987. Kim will utilize a recently compiled dataset called Protest Event Database Archive Korea (PEDAK) to analyze main features of protest politics in the post-transitional period and highlight continuities and changes in social protest. The persistence of popular protest has important implications for the future of South Korean democracy.

Sunhyuk Kim is Chair of the Department of Public Administration at Korea University, Seoul, Korea. He was Assistant Professor in the Department of Political Science and the School of International Relations at the University of Southern California, Visiting Professor at the Center for European Studies at Harvard University, and Research Fellow at the Center for International Security and Cooperation at Stanford University. He is the author of The Politics of Democratization in Korea (2000), Economic Crisis and Dual Transition in Korea (2004), and numerous articles on South Korean politics and foreign policy. He received his Ph.D. in political science from Stanford University.

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Sunhyuk Kim Professor, Department of Public Administration, Korea University Speaker
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The talk will explore the seven years of OhmyNews in its effort to popularize what its founder, Mr. Yeon Ho Oh, calls "citizen journalism." Oh will discuss his vision to increase citizen participation in news reporting with the launch of OhmyNews 2.0, a radically revamped on-line news platform.

Oh's long-dreamed media experiment OhmyNews was launched in February 2000. Since June 2007, the on-line based news outlet boasts nearly 60,000 "citizen reporters" worldwide and 65 full-time staff reporters. Citizen journalism gained mainstream recognition during the 2002 presidential election in Korea.

Oh says, "Every citizen can be a reporter. Journalists aren't some exotic species, they're everyone who seeks to take new developments, put them into writing, and share them with others."

After finishing college, Oh joined a liberal Korean monthly magazine as a staff reporter and continued his work until 1999 as the magazine's chief of staff. Six years before Associated Press correspondents were awarded a Pulitzer Prize for their report on No Gun Ri massacre by American soldiers during the Korean War, Oh conducted comprehensive interviews with the survivors and reported an in-depth story. Oh received a doctoral degree in journalism from Sogang University in Korea in 2005.

Daniel and Nancy Okimoto Conference Room

Yeon Ho Oh CEO and Founder of <i>OhmyNews</i> Speaker
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Leaders of North and South Korea are due to meet in Pyongyang on Tuesday, marking only the second time in history that the governments have come together. The meeting had previously been delayed in part due to North Korea's pursuit of nuclear weapons and its tensions with the United States. Gi-Wook Shin is interviewed by NPR's Mike Shuster about the upcoming summit. You can listen to the whole news segment through the Morning Edition link below.
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The opportunity to engage Kim Jong-il, the leader of the Democratic Peoples Republic of Korea (DPRK), in serious dialogue is inherently attractive. A face-to-face meeting with Kim has the potential to break through a fog of misperception and mistrust.

Given the nature of the DPRK system, the key decisions can only be made at the very top of the pyramid of power. One summit encounter is therefore potentially more valuable then scores of ministerial meetings or talks among senior officials.

These opportunities have unfortunately been extremely rare. Despite some 35 years of intermittent dialogue going back to the South-North talks held in 1972, this would mark only the second time the top leaders of divided Korea have met each other.

The hope for momentum created by the historic meeting of President Kim Dae-jung with Kim Jong-il in Pyongyang in June 2000 swiftly dissipated, disappointing many Koreans.

This may appear to be the right moment to restore the impetus to the North-South summitry. Since the 2000 summit, the process of engagement between the Koreas has deepened dramatically, ranging from extended contacts among officials to the flow of tourists, at least from the South to the North, across the border.

Economic exchanges are widespread, from the Gaeseong industrial park to a growing trade in goods. And the six-party talks to reach an agreement to dismantle the DPRK's nuclear program are at least moving forward, in large part due to the resumption of direct diplomatic negotiations between Pyongyang and Washington.

There are serious reasons, however, to question whether this is the right time for a second inter-Korean summit.

First and foremost, President Roh Moo-hyun is, in every sense of the word, a lame duck. When the summit was scheduled to take place, it was less than three months until the presidential election.

The election campaign is unusually uncertain, with the ruling party and its allies still in the process of selecting their nominee. Polls indicate that a change in leadership --bringing the opposition Grand National Party to power -- is very possible.

While he remains in office, President Roh has every right to exercise his authority and leadership. But given the political uncertainties, and the vital nature of inter-Korean relations, it would seem imperative to secure bipartisan support not only for the summit but also for the policy outcome.

For any gains to be meaningful, there should be some assurance that these policies will continue in place whomever succeeds as president.

Without that broad support, charges that the summit meeting is motivated more by domestic political considerations gain credence.

Even worse, Pyongyang's decision to agree to hold the summit may also be a crude attempt on its part to try to influence the ROK election in favor of the progressive camp. Even if these charges are not true, they undermine the value that this summit may have to shape a long-term future for the peninsula.

The timing of the summit is also problematic because the nuclear negotiations with the DPRK have reached a very delicate moment.

The temporary halt to the operation of the nuclear reactor at Yongbyon and the reintroduction of international inspectors was an important gesture.

But the DPRK has not yet clearly decided to irreversibly disable its nuclear facilities and fully disclose its nuclear programs and arsenals.

The Roh administration claims this summit will reinforce this negotiation. But it also has declared that the nuclear issue will not be on the summit agenda. In the absence of a dismantlement deal, this summit may only serve to recognize the DPRK's claim to the status of a nuclear power.

But all of these problems of timing take a back seat, in my view, to the location of the inter-Korean summit. Kim Jong-il committed himself, in the 2000 joint declaration, to a return visit to Seoul. This was not a trivial matter -- it was perhaps the most difficult issue in the talks, as Kim Dae-jung said upon return to Seoul.

Everyone understands the historic significance of a visit by Kim to Seoul. It would finally signal the DPRK's acceptance of the legitimacy of the ROK and its leadership and the abandonment of its historic aim to force unification under its banner.

The DPRK leadership would be compelled to show its own people images of their leader in the glittering streets of Seoul. That visit alone could go much farther than any peace declaration, any agreement on boundaries, any military confidence-building measures, or any economic investment deals, toward bringing a permanent peace to the Korean Peninsula.

If this summit had occurred in the right place, then the issues of timing would be incidental. No one could object to a breakthrough of that magnitude. Unfortunately, Kim Jong-il was not pressed to live up to his commitment. If this meeting achieves anything, it should make it clear that the next summit will only be held in Seoul.

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